I can’t use a promo code I received, what should I do?Updated 7 months ago
We’re sorry you’re having trouble redeeming your discount code!
Kindly note that:
- Only one discount code can be redeemed per order
- Discount codes cannot be redeemed in conjunction with other promotions, discounts, or vouchers
- Discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc.
To ensure you receive the discount associated with the code, kindly adhere to these conditions. The Terms and Conditions are always listed in the email, or on the promotional page.
If you have followed all the terms mentioned above and encounter an error message when attempting to use your code, please take a screenshot of your cart, including the code you are trying to redeem. Click the Contact button below and send this through to our Community Happiness Team and we’ll investigate this for you!
