We accept Visa, MasterCard, American Express, PayPal, and Afterpay. We also offer Express Checkout options with Shop Pay, Amazon Pay, PayPal Express, Google Pay, and Apple Pay.

We accept Visa, MasterCard, American Express, PayPal, and Afterpay.We also offer Express Checkout options with Shop Pay, Amazon Pay, PayPal Express, Google Pay, and Apple Pay.

What payment methods do you accept?

Shop Pay is an express checkout option that automatically fills in your saved email, payment, and shipping details. Find out more here.

Shop Pay is an express checkout option that automatically fills in your saved email, payment, and shipping details. Find out more <a class="fr-green fr-strong" href="https://shop.app/shop-pay" rel="noopener noreferrer" target="_blank">here</a>.

What is Shop Pay?

All pricing on boody.com is displayed in US Dollars (USD).

All pricing on boody.com is displayed in US Dollars (USD).&#xA0;

What currency is the pricing on your website?

We accept payment instalments via PayPal Pay In 4, and Afterpay

We accept payment instalments via PayPal Pay In 4, and Afterpay

How can I pay my order in instalments?

To redeem your discount code, follow the below steps at checkout:. On desktop, locate the "Gift card or discount code" field on the right-hand side of your screen. On mobile, click to expand the “View order” tab to reveal the field. Enter your code a

To redeem your discount code, follow the below steps at checkout:On desktop, locate the &quot;Gift card or discount code&quot; field on the right-hand side of your screen.On mobile, click to expand the &#x201C;View order&#x201D; tab to reveal the field.&#xA0;Enter your code and click &#x201C;Apply&#x201D; to redeem The code must be entered at checkout prior to completing the payment. Only one discount code can be used at a time.Please note that discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc. To ensure you receive the discount associated with the code, kindly adhere to these conditions.

How can I use a promotional code?

We’re sorry you’re having trouble redeeming your discount code!  Kindly note that:   - Only one discount code can be redeemed per order   - Discount codes cannot be redeemed in conjunction with other promotions, discounts, or vouchers  - Discount cod

We&#x2019;re sorry you&#x2019;re having trouble redeeming your discount code!

Kindly note that: 

- Only one discount code can be redeemed per order 

- Discount codes cannot be redeemed in conjunction with other promotions, discounts, or vouchers

- Discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc. 

To ensure you receive the discount associated with the code, kindly adhere to these conditions. The Terms and Conditions are always listed in the email, or on the promotional page.

If you have followed all the terms mentioned above and encounter an error message when attempting to use your code, please take a screenshot of your cart, including the code you are trying to redeem. Click the Contact button below and send this through to our Community Happiness Team and we&#x2019;ll investigate this for you!

I can’t use a promo code I received, what should I do?

You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return. To redeem your Gift Card or Store Credit, follow the below steps at checkout. On desktop, locate the Gift card or

You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return.&#xA0;To redeem your Gift Card or Store Credit, follow the below steps at checkoutOn desktop, locate the Gift card or discount code field on the right-hand side of your screen.On mobile, click to expand the &#x201C;View order&#x201D; tab to reveal the field.&#xA0;Enter your unique code and click &#x201C;Apply&#x201D; to redeem. The code must be entered at checkout prior to completing the payment.If your Gift Card or Store Credit balance is insufficient to cover the total purchase amount, you will be prompted to provide your card details (or select an alternative payment method) to complete the payment for the remaining balance.

How do I pay using a gift card and/or store credit?

What you could be seeing is a duplicate charge as an authorization. To ensure that sufficient funds are available, banks commonly employ an authorization hold for card transactions - this involves authorizing and validating funds for electronic trans

What you could be seeing is a duplicate charge as an authorization. To ensure that sufficient funds are available, banks commonly employ an authorization hold for card transactions - this involves authorizing and validating funds for electronic transactions using a debit or credit card.Casual reminder that card payments typically take 3-5 business days to clear. Similar to contactless payments, where a payment may remain in a &#x2018;pending&#x2019; state for a few days before the amount is officially deducted from your account.If, after 5 business days, you notice that both transactions are listed as approved, please notify our Community Happiness Team so that we can investigate this further.

Why was I charged twice when purchasing through the website?

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Pacific Standard Time, excluding Public Holidays).

To speak with one of our Customer Happiness Team members, please select "Request A Phone Call" as your enquiry subject via our Contact Form, and include your phone number and a brief description of your enquiry.

Payments